Common Mistakes to Avoid When Submitting a Car Insurance Claim

Tyrone Reed By Tyrone Reed April 6, 2025 6 min read
Common Mistakes to Avoid When Submitting a Car Insurance Claim

Common Mistakes to Avoid When Submitting a Car Insurance Claim

Filing a car insurance claim can be nerve-wracking, especially after the stress of a car accident. Whether you're dealing with a fender bender or something more serious, the way you handle your insurance claim can significantly impact the outcome. In Ohio and beyond, making even a small mistake during the claims process can lead to delays, denied payouts, or increased premiums. Let’s take a look at the most common mistakes to avoid—and how to make sure your insurance claim goes through smoothly.


1. Failing to Report the Accident Promptly

One of the biggest mistakes people make is waiting too long to notify their insurance company. Most Ohio insurance providers have strict timelines for reporting accidents. Delaying your report, even by a few days, could jeopardize your claim.

Tip: Contact your insurer as soon as it's safe to do so. Even if you're unsure whether you'll file a claim, it's better to keep them informed.


2. Not Calling the Police

In minor accidents, some drivers choose not to involve law enforcement. But a police report can serve as an official record that supports your version of events.

Ohio Law Note: In Ohio, you're required to report accidents involving injury, death, or property damage over $1,000. Always err on the side of caution and get a report.


3. Admitting Fault at the Scene

It's natural to want to apologize after a collision, but those words can be used against you during the claim process. Even a simple “I’m sorry” might be interpreted as an admission of fault.

What to Do Instead: Exchange information calmly and let the professionals (insurers, adjusters, and law enforcement) determine liability.


4. Providing Incomplete or Inaccurate Information

When submitting your claim, it’s vital to include all necessary documentation: photos, police reports, witness info, and any medical records if applicable. Leaving out key details or submitting incorrect information can delay the process—or worse, result in denial.

Pro Tip: Create a checklist immediately after the accident to track all documents and deadlines.


5. Skipping a Vehicle Inspection

Some people try to estimate the damage themselves or skip the professional inspection altogether. However, your insurer typically requires an authorized inspection to assess the repair costs accurately.

Ohio Insurance Insight: Insurers in Ohio usually coordinate inspections with local repair shops or use certified appraisers. Always follow their guidelines.


6. Accepting the First Settlement Offer Too Quickly

After an accident, you might be eager to put everything behind you. But accepting the first offer from your insurance company without reviewing the full extent of the damages (including long-term effects like medical issues) could leave you undercompensated.

Solution: Review all offers carefully and consider consulting with an independent adjuster or legal professional before signing anything.


7. Lack of Documentation for Medical Treatment

If you’re injured, failing to document your treatment—even minor care—can weaken your claim. Insurance companies need detailed proof of all related expenses.

What to Keep: Save every medical bill, prescription receipt, and doctor’s note related to the accident.


Conclusion

Navigating an insurance claim after a car accident doesn’t have to be overwhelming—but it does require careful attention to detail. By avoiding these common mistakes, Ohio drivers (and motorists everywhere) can help ensure their insurance claims are processed efficiently and fairly. When in doubt, ask questions, document everything, and don’t rush the process.

Your peace of mind—and your financial future—could depend on it.


Stay informed. Drive safe. And always read the fine print on your policy.

#Claims #Car Insurance #Insurance Tips #Auto Accidents #Ohio Drivers